Customer Support Hours (CET / CEST)
Monday–Friday: 10:00–19:00
Saturday: 12:00–16:00
📧 support@sefur.shop
We ship all orders with trusted carriers.
Standard delivery times: 3–7 business days.
Your order is carefully prepared and dispatched within 24–48 hours.
You will receive a tracking link as soon as your package is on its way.
Your satisfaction matters to us. If your item does not meet your expectations, you may return it within 14 days of receiving your order, provided it is unworn and in its original condition.
Refunds are processed after a quality check and issued to your original payment method.
For assistance:
Customer Support Hours (CET / CEST)
Monday–Friday: 10:00–19:00
Saturday: 12:00–16:00
📧 support@sefur.shop